EXCHANGES/RETURNS/REFUNDS
-Please let us know if you have any issues or are dissatisfied with your order for any reason. We want to make sure you enjoy our products!-If your product arrives to you damaged for any reason, please email us asap at info@vertlybalm.com and we will rush a replacement to you.-We are unable to offer returns or refunds due to the organic nature of our products, but are more than happy to issue a merchandise credit for unopened items.-All of our products are handmade, natural and food-grade quality so each batch may vary slightly. Â They are sensitive to fluctuations of heat, so please mind their storage.

SHIPPING
We offer flat-rate shipping at USPS First Class Mail as an affordable option to receive your packages. If you are needing of a faster delivery method, please feel free to reach out to info@vertlybalm.com and we will try to accommodate your needs.